Betaalbaar Release and Control for IT Service Management, based on ITIL – Jan van Bon

A PRACTITIONER GUIDE
Release and Control for IT Service Management, based on ITIL
Release & Control for IT Service Management – based on ITIL is the first publication of a new series of practitioner guides, published by it SMF in the ITSM Library. This first practitioner guide is aimed at the process cluster Configuration Management, Release Management and Change Management and supports the cluster training Practitioner in IT Service Management: Release & Control.
The guidance provided in this book is based …