King and Lawley’s market-leading text offering the most critical, practical, and accessible approach to the subject.
Woven throughout the book is the unique running case study, based on Junction Hotel, which now includes some new challenges facing the management team. This innovative fictional case helps students see how theory translates into practice in a familiar setting, and with a wide range of memorable characters.
A wealth of relatable, real-life cases drawn from multinational organizations and social …
